Acceptable Items
We accept virtually all items that can be lifted and carried by one person
Unfortunately, we cannot accept:
Large Furniture
Mattresses or Box Springs
Large Appliances (refrigerator, washers/dryers, dishwashers, stoves, and water heaters)
Hazardous Waste: Fuel, Paint, Pesticides
Item’s broken/needing repair
Money
TV’s
What we do take - Everything else! As long as it’s not too heavy we take basically everything.
Clothing, Shoes, & Accessories
Purses, Backpacks & Luggage
Jewelry and Beauty Products
Household Goods
Toys and Sporting Equipment
Electronics and Small Kitchen Appliances
Books
Tools
Small Furniture
If an item is light enough to carry and it is not on the "cannot accept" list, we most likely take it.
Can you accept damaged clothing or items in need of repair?
We ask that clothing and goods be in new or gently used condition. Please do not donate items that need repair, since we can't fix them.
I have a large number of items to donate. What is the maximum you'll accept?
If you have more than 20 to 25 boxes or bags, call us at 1-855-628-8387 to make special arrangements. Depending on our workload and the size of your donation, we may split it into several pickups.
Areas We Serve
Where do you offer free donation pickup?
We pick up donations in two areas. In California, we cover Los Angeles and Orange County. In Texas, we cover the Dallas-Fort Worth area.
Which charity does my donation support?
That depends on your location. Pickups in Los Angeles and Orange County support the National Veterans Foundation. Pickups in the Dallas-Fort Worth area support the National Foundation for Cancer Research.
Are my donations tax-deductible?
Yes. Both the National Veterans Foundation and the National Foundation for Cancer Research are registered 501(c)(3) nonprofits, so your donation is tax-deductible. Our driver will leave a tax receipt on your door on pickup day. Keep it for your records.
How Pickup Works
Can your driver help me move items out of my house, backyard, or garage?
No. Our drivers are not allowed inside residences or backyards, even with permission. Place your donations outside the home where they are visible from the street and reachable by foot. Here is how to set up your pickup.
Can you pick up from apartments?
Yes, as long as the items are placed outside your apartment at ground level. Our drivers are not allowed to enter your unit, go upstairs, or use elevators.
Do you do pickups in gated communities?
Yes. We are happy to accommodate donors in gated communities. Provide a guest gate code, or give your gate operator notice to admit our driver on your scheduled date. Call 1-855-628-8387 to schedule so we can prepare our driver for your setup.
What time will the truck be at my house?
Our drivers pick up between 8:00 AM and 5:00 PM. We are unable to schedule a specific time. You do not need to be home, as long as the items are left outside where they are visible from the street and reachable by foot.
Do I need to be home for the pickup?
No, you do not need to be home. Just follow our easy guide to prepare your donation.
Will you send me a reminder about the pickup?
Yes. You will get an email reminder the day before your scheduled pickup.
What if it is raining? Will you still pick up my items?
Our trucks pick up rain or shine. In extreme weather, we may call you to reschedule.
Do you do pickups at storage facilities?
No, we do not service storage facilities.